Enterprise Study Platform (ESP)

Managing and administering an event-based training business is a complicated activity. From scheduling and resource management through booking to invoicing and business analysis, sophisticated systems are needed to support administrators, planners, trainers, finance and management.

	Request callback Let us contact you when you are ready
	call me back

To make matters worse, the requirements for such systems are continually evolving. Growth in the volume of training renders old systems inadequate, mergers between training providers create incompatibilities, and the technology is continually changing. In addition, customers are always demanding more, with, for example, clients now wanting the ability to make bookings over the Internet and use e-business to cut the cost of transactions.

ESP takes all the administrative processes that are involved in running a modern training centre business and presents them in an easy to use, intuitive web-based application. The functionality includes the scheduling and resourcing of events, customer relationship management, booking management and invoicing, third-party course management, e-commerce and financial management, evaluation and measurement, auditing and reporting.

An Application Service Provider (ASP) model reduces risk and provides major cost advantages. ESP runs on central servers with secure and fast access provided to your staff and customers over the Internet. The system is continually updated to keep pace with the latest developments and additional functionality can be added at the touch of a button.

The servers are provided by Rackspace, one of the few Internet Service Providers who will contract Service Level Agreements. They have a reputation for very high reliability and availability, almost certainly greater than anything you could obtain in-house.

Through this proven ASP approach, you no longer need to worry about buying and maintaining your own systems. You are no longer dependent on particular individuals to support applications or maintain spreadsheets. Your processes and data are encapsulated in your particular implementation of ESP, reducing the need for key individuals who hold the knowledge in their heads to be always available.

What's more, because of the rental-style charging for ESP, start-up costs are low and there are significant cashflow benefits. The systems are already running, so implementation timescales can also be very short.

As well as saving money and reducing risk, ESP can also allow you to increase revenues. By providing your customers with the latest information through easy Internet access, you can increase bookings. It also becomes much simpler for you to sell third-party courses, providing additional income without the need to develop or deliver courses (see Enterprise Study Network).

ESP also makes it easier to manage your business. Reports on courses, trainers, customers, revenues or anything else can be quickly produced through the 'click to build' feature. ESP has built-in interfaces to popular finance systems such as Sage and to CRM applications such as ACT. One integrated system means there's no need to drag data from several places or to re-key information.

ESP provides a powerful tool for your customers too. Managers have overall control and can create custom reports on training plans, outcomes, or the financial situation. Individuals have their own login to personal development plans and training completion records. Users can even preserve their records as they move between employers.

Interfaces also exist to skills management applications such as InfoBasis or to Learning Management Systems. ESP can be the glue that helps build a single interface for the user to a multi-vendor, multi training provider world.

So ESP can provide all the functionality you need and more to better run your training business. What's more, it can do so at lower cost, with less risk, and with improved customer service leading to increased revenues.

Why not find out more?

Training Procurement

Training Procurement (ESN) detailed functionality and technical overview
Atos Origin case study
Download a datasheet for Training Procurement (ESN)
Contact Enterprise Study

Training Administration

Training Administration (ESP) detailed functionality and technical overview
Atos Origin case study
Download a datasheet for Training Administration (ESP)
Contact Enterprise Study